Why QR Codes Work Better Than Links for Physical Stores

Why QR Codes Work Better Than Links for Physical Stores

Getting More Reviews In Real Stores

Getting More Reviews In Real Stores

Why QR Codes Outperform Links for SG Retail Reviews

Why QR Codes Outperform Links for SG Retail Reviews

QR codes outperform digital links in physical retail because they remove "Friction Points." A QR code bridges the gap between the physical world and a digital profile in a single action. For Singaporean consumers, who are already accustomed to PayNow and LifeSG QR codes, this is the most intuitive and lowest-effort way to interact with a brand.

If you ask a customer to "search for us on Google" or "type in this URL," you are asking them to do labor. Every tap or character they have to type is a 20% drop in your conversion rate. In a busy heartland mall, a customer carrying groceries or a parent with a stroller simply won't bother with a multi-step process.

The QR code is the "universal language" of modern Singapore. From hawker centres to high-end clinics in Orchard, we are a "Scan-to-Act" nation. A well-placed QR code allows a customer to navigate directly to your specific review page while they are waiting for their receipt or for their purchase to be wrapped.

Because we use QR codes for everything from PayNow to checking into buildings, there is zero "learning curve" for your customers. It’s a trusted, familiar behavior that feels much safer than clicking a random link in an SMS.

We believe your review system should be as premium as your store. While anyone can print a QR code on a piece of paper, the Retail Visibility System ($550/mo) provides custom-designed, durable review cards that look professional on your counter. It’s a soft, elegant way to invite feedback that aligns with the high-quality experience you’re already providing.