Legal Information

Last updated: 21/10/2024

This Legal page governs the use of services provided by Loopwhirl (“we”, “our”, “us”). By using our website or subscribing to our services, you agree to the terms outlined below.

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1. About Loopwhirl

Loopwhirl provides subscription-based services including, but not limited to:
• Website design, hosting, and maintenance
• Google review card design and printing coordination
• Review monitoring and reply support
• Reputation and feedback management services

Services may be offered individually or as bundled plans.

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2. Subscription & Billing
   • All services are provided on a monthly subscription basis.
   • No setup fees are charged unless explicitly stated.
   • Subscriptions are billed in advance on a recurring monthly basis.
   • You may cancel anytime. Cancellation will take effect at the end of the current billing cycle.
   • No refunds are provided for partially used billing periods.

Loopwhirl reserves the right to update pricing with prior notice.

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3. Scope of Services

We will make reasonable efforts to deliver services accurately and professionally. However:
• Website timelines may vary depending on client responsiveness and content availability.
• Review management does not guarantee review outcomes, ratings, or removal of reviews.
• We do not control third-party platforms such as Google and are not responsible for changes made by them.

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4. Client Responsibilities

You agree to:
• Provide accurate and lawful content and information
• Ensure you have rights to all materials supplied (logos, images, text)
• Use review services ethically and in compliance with platform policies

Loopwhirl reserves the right to suspend services if misuse, abuse, or unlawful activity is detected.

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5. Third-Party Services

Our services may integrate or rely on third-party platforms including hosting providers, printing partners, and Google services.

Loopwhirl is not liable for outages, policy changes, or actions taken by third-party providers beyond our control.

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6. Intellectual Property

Unless otherwise agreed:
• All website designs created by Loopwhirl remain our intellectual property until full payment is made.
• Upon active subscription, clients are granted a license to use the website and materials for their business.
• Clients may not resell, redistribute, or reuse designs for other projects without written permission.

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7. Limitation of Liability

To the fullest extent permitted by law:
• Loopwhirl shall not be liable for indirect, incidental, or consequential damages.
• We do not guarantee increases in revenue, rankings, or reviews.
• Total liability shall not exceed the amount paid by the client in the preceding one (1) month.

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8. Termination

We reserve the right to suspend or terminate services if:
• Payment fails or is disputed
• Terms are breached
• Abuse or misuse of services occurs

Clients may terminate subscriptions at any time via the agreed cancellation method.

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9. Privacy & Data Protection

Loopwhirl respects your privacy.
• We collect only data necessary to provide our services.
• We do not sell or trade personal data.
• Data may be stored or processed using third-party tools strictly for service delivery.

By using our services, you consent to this data usage.

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10. Changes to This Legal Page

Loopwhirl may update this Legal page from time to time. Continued use of our services constitutes acceptance of any changes.

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11. Governing Law

These terms are governed by and construed in accordance with the laws of Singapore.

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12. Contact

If you have questions regarding this Legal page, please contact:

Loopwhirl
Email: legal@loopwhirl.com

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